Privacy Policy
How Vcv Group (BV) collects, uses, protects, and manages personal data.
Last updated: March 28, 2026
1. Data controller details
This service is operated by Vcv Group (BV), registered under enterprise number BE 0556.959.647, with registered address Beuntstraat 25, 2570 Duffel, Belgium ("we", "us", "our"). For all privacy questions, please contact eventplanning@vcvgroup.be.
2. Scope of this policy
This policy applies to personal data processed through our wedding planning platform, including account data, planning content, RSVP data, and communication related to service operations and support.
3. Data we collect
- Account and identity data: Name, email address, login credentials, and authentication metadata.
- Event planning data: Wedding dates, budgets, schedules, vendors, tasks, notes, seating, and related details you enter.
- Guest and RSVP data: Guest names, attendance status, invitations, seating assignments, and dietary preferences where provided.
- Device and technical data: IP address, browser/device type, timestamps, security logs, and error diagnostics.
- Payment and billing data: Plan information, invoices, and payment status data (we do not store full card details when handled by external processors).
4. GDPR legal bases for processing (Article 6 GDPR)
- Performance of a contract (Art. 6(1)(b)): To provide your account and platform features.
- Legitimate interests (Art. 6(1)(f)): To secure, maintain, improve, and troubleshoot the service.
- Legal obligation (Art. 6(1)(c)): To meet accounting, tax, and legal compliance duties.
- Consent (Art. 6(1)(a)): For optional communications or features requiring opt-in.
5. Explicit GDPR compliance statement
We process personal data in accordance with the European Union General Data Protection Regulation (GDPR) and applicable Belgian privacy laws. Where required, we maintain processing records, implement technical and organizational safeguards, and limit processing to what is necessary for specified purposes.
6. How we use personal data
- To create and manage user accounts.
- To deliver wedding planning, invitation, RSVP, schedule, budget, and vendor features.
- To provide customer support and respond to requests.
- To monitor performance, detect abuse, and improve reliability/security.
- To fulfill billing, tax, and legal obligations.
7. Data sharing and processors
We do not sell personal data. We may share personal data with carefully selected processors that provide hosting, infrastructure, authentication, analytics, communications, and payment services. These processors act under data processing agreements and confidentiality obligations. We may disclose data when required by law or valid legal process.
8. International data transfers
If personal data is transferred outside the European Economic Area (EEA), we apply appropriate safeguards such as Standard Contractual Clauses and supplementary measures, where applicable.
9. Data retention
We retain personal data for as long as necessary to provide the service and for legitimate business/legal purposes (including accounting and dispute handling). When data is no longer needed, we delete or anonymize it within a reasonable timeframe, unless retention is required by law.
10. Your GDPR rights
If you are in the EEA/UK, you may have the right to:
- Access your personal data.
- Rectify inaccurate or incomplete data.
- Request erasure ("right to be forgotten") where applicable.
- Restrict or object to processing in specific circumstances.
- Receive your data in a portable format.
- Withdraw consent at any time where processing is based on consent.
- Lodge a complaint with a data protection authority (in Belgium, the Gegevensbeschermingsautoriteit / Autorité de protection des données).
11. Security measures
We use technical and organizational security measures intended to protect personal data, including access controls, secure transmission practices, and operational monitoring. No method is fully secure, but we continuously improve our safeguards.
12. Children
Our service is not directed to children under the age required by local law. If you believe a child has provided personal data, contact us so we can review and remove it where appropriate.
13. Policy changes
We may update this policy to reflect legal, technical, or business changes. We will publish the updated version on this page with a revised "Last updated" date.
14. Related legal documents
For purchase cancellation and refund terms, please read our Refund & Cancellation Policy and Terms of Service.